ClickSoftware Technologies Ltd. provides software products and solutions for workforce management and optimization in the Americas, Israel, the Asia Pacific, Europe, the Middle East, and Africa. It offers Field Service Daily Suite that covers automatic decision making and optimization support to manage field service operations; Roster Suite, which covers shift planning needs for managers and employees; and ClickMobile and Mobility Suite that covers the needs of mobile individual and back-office staff for field data communication. The company also provides ClickSchedule that optimizes service scheduling and routing to improve workforce productivity; ClickAnalyze, which offers reporting, monitoring, and service business analytics for workforce performance measurement and strategic decision support; ClickLocate that captures the location information of a field service engineer and vehicle; ClickContact, a customer interaction management solution; ClickRoster that provides interactive and automated workforce shift planning based on forecasted workload; ClickPlan, which offers interactive and automated workforce planning for staffing and deployment; and ClickForecast that enable companies to project workforce capacity. In addition, it provides installation, maintenance, and repair services for small and mid-sized companies; and ClickSoftware Cloud Services. The company sells its products to utilities and energy, telecommunications, retail, insurance, high-technology, computer and office equipment, industrial equipment, medical equipment, building automation, public security, home services, and transportation industries through its direct sales force. ClickSoftware Technologies Ltd. was founded in 1979 and is based in Petach Tikva, Israel.