LivePerson, Inc. provides online engagement solutions that facilitate real-time assistance and expert advice in the United States, Canada, Latin America, Europe, and the Asia-Pacific region. The company facilitates real-time online interactions, such as chat, voice/click-to-call, email, and self-service/knowledgebase for corporations of various sizes; and connects businesses and independent service providers with individual consumers seeking help on its hosted software platform. Its products and services comprise LP Chat that creates real-time connections for businesses to connect with consumers through Websites, social media, and mobile devices; LP Voice, which provides customers a connection between a Website and the voice channel to engage prospects and consumers online; and LivePerson Expert Platform, a marketplace platform that allows users to chat live with independent experts in various categories. The company’s products and services also include LP Marketer that offers a real-time data-driven targeting solution that delivers personalized digital user experiences; and LP Insights, which provide customers with a text analytics tool that enables them to data mine for ‘Voice of the Customer’ and ‘Voice of the Agent’ content. In addition, it offers provides professional services and value-added business consulting services. The company sells its products through direct and indirect sales channels to small and mid-sized businesses, Internet businesses, online merchants, universities, libraries, government agencies, and not-for-profit organizations, as well as to financial, retail, telecommunications, technology, and travel/hospitality industries. LivePerson, Inc. was founded in 1995 and is headquartered in New York, New York.