Open Text Corporation provides a suite of information management software products and solutions. The company licenses and sells software product offerings, including Enterprise Content Management that assists customers with content management, collaboration tools, records management, email management, and archiving capabilities; Business Process Management for analyzing, automating, monitoring, and optimizing structured business processes; and Customer Experience Management with Web content management, digital asset management, social media applications, customer communications management, portal, and mobility solutions. Its software product offerings also comprise Information Exchange comprising capture and fax management systems, managed file transfer tools, cloud-based file sharing, and data integration tools; and Discovery solutions consisting of content analytics, auto classification, searching, semantic navigation, and eDiscovery. In addition, the company provides on-going and maintenance support to customers with access to software upgrades, product information, and an on-line mechanism to post and review trouble tickets. Further, it offers professional services, such as consulting, learning, and hosting services relating to the implementation, training, and integration of its product offerings into the customerís systems. The company serves organizations, mid-market companies, and government agencies in North America, Latin America, Europe, and the United Arab Emirates. It has a strategic alliance with Microsoft Corporation. Open Text Corporation was founded in 1991 and is headquartered in Waterloo, Canada.