TeleTech Holdings, Inc. provides customer engagement management solutions in the United States, the Philippines, Latin America, Europe, the Middle East, Africa, the Asia Pacific, and Canada. It operates through four segments: Customer Management Services, Customer Growth Services, Customer Technology Services, and Customer Strategy Services. The Customer Management Services segment offers customer experience delivery solutions, which integrate technology with customer experience professionals to optimize the customer experience across various channels and stages of the customer lifecycle from an onshore, offshore, or work-from-home environment. The Customer Growth Services segment provides the technology-enabled sales and marketing solutions, including sales advisory, search engine optimization, digital demand generation, and lead qualification services, as well as acquisition sales, growth, and retention services. The Customer Technology Services segment offers operational and design consulting, systems integration, and cloud and on premise managed services, as well as designs, delivers, and maintains multichannel customer engagement platforms. The Customer Strategy Services segment provides the customer experience strategy, customer intelligence analytics, system and operational process optimization, and culture development and knowledge management services. The company serves automotive, communication, financial services, government, healthcare, logistics, media and entertainment, retail, technology, travel, and transportation industries. TeleTech Holdings, Inc. was founded in 1982 and is headquartered in Englewood, Colorado.